How We Collect & Use Your Personal Information
To provide our Services, we collect personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out in this policy, we may use information we collect to communicate with you, provide or improve our Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information You Provide Directly
- Contact details — your name, address, phone number, and email
- Order information — name, billing & shipping address, payment confirmation, email, and phone number
- Account information — username, password, security questions, and other account security details
- Customer support information — content you include in communications with us, such as messages sent through the Services
Usage Data We Collect Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
- Device information and browser type
- Information about your network connection and IP address
- How you access and use our Site and your account
- Other information regarding your interaction with the Services
Information from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site and Services, such as WordPress
- Our payment processors, who collect payment information to process your orders
- Third parties using online tracking technologies (pixels, web beacons, cookies, SDKs) when you visit our Site or interact with our advertisements
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products & Services — processing payments, fulfilling orders, sending account and transaction notifications, managing your account, arranging shipping, and facilitating returns and exchanges
- Marketing & Advertising — sending marketing communications by email, text, or postal mail, and showing you relevant advertisements on our Site and other websites
- Security & Fraud Prevention — detecting, investigating, or taking action against fraudulent, illegal, or malicious activity
- Customer Support & Service Improvement — providing responsive support and continuously improving our Services to better serve you
Cookies
Like many websites, we use Cookies on our Site to power and improve our Site and Services, including to remember your actions and preferences, and to run analytics to better understand user interaction with the Services.
We may also permit third-party service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other reasons subject to this Privacy Policy:
- With vendors or third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
- With business and marketing partners to provide services and advertise to you — they will use your information in accordance with their own privacy notices
- When you direct, request, or consent to disclosure, such as to ship you products or through social media integrations
- With our affiliates or within our corporate group in our legitimate interests to run a successful business
- In connection with a business transaction such as a merger or bankruptcy
- To comply with any applicable legal obligations, enforce terms of service, or protect our rights and the rights of our users
The following table summarises the categories of personal information we disclose and to whom:
| Category | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Vendors and third parties who perform services on our behalf (Internet service providers, payment processors, fulfillment partners, customer support partners, data analytics providers); Business and marketing partners; Affiliates |
| Commercial information such as order information, shopping information, and customer support information | |
| Internet or other similar network activity, such as Usage Data; Geolocation data determined by IP address or other technical measures |
Third Party Websites & Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on our Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security & Retention
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
Right to Access / Know
Request access to personal information we hold about you, including details about how we use and share it.
Right to Delete
Request that we delete personal information we maintain about you.
Right to Correct
Request that we correct inaccurate personal information we maintain about you.
Right of Portability
Receive a copy of your personal information and request it be transferred to a third party, in certain circumstances.
Restriction of Processing
Ask us to stop or restrict our processing of your personal information.
Withdrawal of Consent
Where we rely on consent to process your information, you may withdraw that consent at any time.
Right to Appeal
Appeal our decision if we decline to process your request by replying directly to our denial.
Communication Preferences
Opt out of promotional emails at any time using the unsubscribe option in our emails. We may still send non-promotional communications.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please don't hesitate to get in touch with us.
Privacy Enquiries
Womania Privacy Team
Reach out and we'll get back to you within 24–48 business hours.
Kharadi, Pune – 411014
